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Remote Support

A team of certified computer experts working to give you expert level service. By accessing your computer REMOTELY, a US-based, technician will work with you and make sure that the problems are fixed efficiently and quickly. You’ll be able to watch everything we’re doing and collaborate throughout the process
Just fix it! We know that is what you want, and that is what we will do! You’ll receive unlimited technical support with your computer support subscription for your pc and connected devices and software.

We Do

We will also perform a PC tune up with your 1 year subscription to ensure that your pc is running at tip top performance. A tech. will go through every single program on your computer and analyze it. We will make sure that every program is running correctly as you need it to, and every thing on the computer is updated, licensed and running correctly.

Do you even need it? We will work with you to ensure that only the programs you want running are enabled. Your computer will run faster, more efficiently and will be fully updated against all the latest virus, malware and spyware out there. Find out how much better your machine can run with our subscription service and how much better we can do with your computer than any other services out there at the same price level.



Our Computer Support Subscription Plan

• One-time PC tune up and ongoing optimization to enhance system performance
• PC and Networking Support 24×7
• Virus and Spyware removal 
•Assistance, installation and configuration of digital devices and peripherals including Ipads,
 tablets, MP3 players, PDAs, and digital cameras, scanners and printers
• Software installation/removal and troubleshooting
• Email setup and troubleshooting
• Architectural Walkthrough Animation
• Printer installation and troubleshooting • The PC Help Dock Computer Support Plan covers   one PC, MAC or Linux System
• Training and training services are not included, but are available at our standard service rate
• Architectural Walkthrough Animation
• As a support plan member you are entitled to 15% off PC Help Dock in home services

Support, Installation, Troubleshoot, Spyware removal, Remote support

Spyware removal should be on the top of your list in regards to your computing privacy and safety. Why not let one of our remote support technicians connect and fix all this for you right now? We will even give you a training session on the program! Remove your spyware now with Spybot Search and Destroy! For Spyware removal, Spybot Search and Destroy is a great program to use.

Used as a portion of a complete security blanket protection plan for your system, spyware removal and immunization with Spybot search and Destroy can help you remove and keep out spyware, malware and a whole host of nastiness. Our IT support for Spybot Search and Destroy, is a service where we help you install and maximize your usage, then remove any spyware that is currently on your system. Spybot itself has modules that will help prevent spyware from appearing in the first place. We will get the program running on your computer and configured in the best possible way, to detract and prevent Spyware. Spyware removal is at best a very tricky subject, especially if you are already infected. If you are planning to install the program yourself, do you have the correct version?

There are several “Fake” versions out there. Unfortunately, the program is a little difficult to install at times, sometimes even refusing to install. Once you do get it installed, it has a bunch of features, but is a bit difficult to follow as all of the features are ran manually.

Service includes:
• Instant remote tech support, with chat and telephone support
• Install and configuration. 
• Repair Find and cure installation problems
• Run and clean computer of all items that Spybot finds

Our Computer Support Subscription Plan

• One-time PC tune up and ongoing optimization to enhance system performance
• PC and Networking Support 24×7
• Virus and Spyware removal 
• Assistance, installation and configuration of digital devices and peripherals including Ipads, tablets, MP3 players, PDAs, and digital cameras, scanners and printers
• Software installation/removal and troubleshooting
• Email setup and troubleshooting
• Architectural Walkthrough Animation
• Printer installation and troubleshooting • The PC Help Dock Computer Support Plan covers one PC, MAC or Linux System
• Training and training services are not included, but are available at our standard service rate
• Architectural Walkthrough Animation
• As a support plan member you are entitled to 15% off PC Help Dock in home services

Ask A Tech | Subscription

You have things to do. We’ll Help keep you up to speed on technology.

When you’re starting out, don’t let anything slow you down. Speak directly to a us for answers to your questions. Ask an Tech service gives you direct access to our knowledgeable agents bringing you quick answers to your PC questions for six months. The exclusive technical team will runs important tests to make sure your computer is performing like new

Service includes:
• Get answers to your basic PC questions
• Get a Free PC Health Check 
• Repair Find and cure installation problems

Online virus removal and Virus protection service

Rid Your PC of Troublesome Virus, Trojan virus, Malware and spyware Issues.
Does your PC have an infection that you can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?

Our online Virus removal service is guaranteed to remove the virus’s and keep them away.
A desktop technician or pc technician can connect and fix all this for you remotely, right now..

Service includes:
C Instant connection with a remote tech, with chat or telephone support
• Virus removal – Spyware removal – Malware removal. 
• Repair: OS issues including the cause of crash
• Lockups or unusual PC slowness
• Install your paid virus programs to prevent future infections
• Free PC Tune up included in all virus removals

Product Features

Get answers to your questions

Simply call our phone number or start a chat, give the tech your subscription number, and ask away

Get a PC Checkup for your computer.
• This tool scans your computer and provides a report providing an assessment of system performance and protection. To maximize the report information, it is best to run it towards the end of your term

• Good while your account is active. Influx Solutions offers paid services for computers and networking, Apple® iPod®, mobile phones and gaming systems.

• Influx Solutions Tech membership entitles you to unlimited phone calls for six months and one (1) PC Checkup every six months

24 x 7 x 365 Support

Run into a road block or need help getting your server configured? Offering support by phone, email or live chat, we are here for you. Learn more